Refund Policy


Business Name: Wear Now
Address: Mehmood Market, Haveli Lakha, Tehsil Depalpur, District Okara, Punjab, Pakistan
Contact: Phone: 0329-8292958 | Email: wearnow007@gmail.com

At Wear Now, we are committed to ensuring customer satisfaction. Our refund policy provides clear guidelines to address any concerns related to your purchases.

1. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

  • The product is defective or damaged upon delivery.
  • The product received does not match the description or order placed.
  • The product is returned within 7 days of purchase with the original receipt.
  • The product is unused, unwashed, and in its original packaging with tags attached.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Products that have been used, washed, or damaged by the customer.
  • Customized or altered clothing.
  • Products purchased under clearance or sale promotions.
  • Products without the original packaging, tags, or proof of purchase.

3. Conditions for Refund

To process a refund, the product must meet the following conditions:

  • The item must be returned in its original condition.
  • You must provide the original receipt or proof of purchase.
  • Returns must be initiated within 7 days of receiving the product.

4. Refund Process

To request a refund, follow these steps:

  1. Contact Us: Call us at 0329-8292958 or email wearnow007@gmail.com to initiate the refund process.
  2. Return the Product: Bring the product to our store or ship it back to Mehmood Market, Haveli Lakha, Tehsil Depalpur, District Okara, Punjab, Pakistan. (Return shipping costs are the customer’s responsibility unless the product is defective.)
  3. Product Inspection: Once we receive the product, we will inspect it to ensure it meets our refund conditions.
  4. Refund Approval: Upon approval, the refund will be processed through your preferred method.

5. Refund Method

Refunds will be issued as follows:

  • Cash Payments: Refunds will be made in cash at our store.
  • Bank Transfers: Refunds will be transferred to your bank account within 7 working days.
  • Mobile Wallet Payments (JazzCash/Easypaisa): Refunds will be credited back to your wallet within 3 working days.

6. Exchanges

If you prefer, you may exchange the returned product for another item of equal value, subject to availability. Any price differences for exchanges will need to be settled.

7. Faulty or Damaged Items

If a product is faulty, damaged during delivery, or incorrect:

  • We will offer a full refund or replacement.
  • We will cover return shipping charges for faulty or incorrect items.

8. Cancellation Policy

  • Orders can be canceled before they are dispatched.
  • If an order is canceled after dispatch, shipping charges will not be refunded.

9. Contact for Refund Assistance

For any questions or assistance related to refunds, please contact us:

  • Phone: 0329-8292958
  • Email: wearnow007@gmail.com
  • Store Address: Mehmood Market, Haveli Lakha, Tehsil Depalpur, District Okara, Punjab, Pakistan

Thank you for shopping with Wear Now. We are committed to making your experience seamless and satisfactory.